Privacy Policy

1. Introduction

Growthiqo (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website at growthiqo.com (the “Site”) and individuals who engage with our growth engineering services (the “Services”). This Privacy Policy describes the types of information we collect, how we use and share that information, and the choices you have regarding your information.

By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described herein, please do not use our Site or Services.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our Site or Services, you may provide us with the following categories of personal information:

• Contact Information: Your full name, work email address, and job title as provided through our onboarding form.
• Business Information: Details about your current technology stack, monthly traffic volume, company size, and growth infrastructure challenges.
• Communication Data: Records of your correspondence with us, including email exchanges and form submissions.

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information through cookies, pixels, and similar tracking technologies:

• Device Data: Browser type and version, operating system, device identifier, and screen resolution.
• Usage Data: Pages visited, time spent on pages, click patterns, referral source, and navigation paths.
• Network Data: IP address (anonymized within 24 hours), approximate geolocation derived from IP, and Internet Service Provider information.

3. How We Use Your Information

We process your personal information for the following purposes:

• Service Delivery: To respond to your inquiries, process your onboarding request, and deliver our growth engineering services.
• Communication: To contact you regarding your inquiry, provide service updates, and send relevant operational communications.
• Analytics and Improvement: To analyze usage patterns, improve website functionality, and enhance the user experience of our platform.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
• Security: To detect, prevent, and address technical issues, fraud, or security vulnerabilities.

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., cloud hosting, analytics, email delivery), subject to confidentiality obligations.
• Legal Requirements: When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as a business asset.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include 256-bit TLS encryption for data in transit, AES-256 encryption for data at rest, regular security audits, and access controls based on the principle of least privilege. While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information submitted through our onboarding form is retained for a maximum of 24 months from the date of submission: or for the duration of our business relationship, whichever is longer. Anonymous analytics data may be retained indefinitely.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right of Access: The right to request a copy of the personal information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: The right to request deletion of your personal information, subject to legal retention requirements.
• Right to Restrict Processing: The right to request limitation of how we process your personal information.
• Right to Data Portability: The right to receive your personal information in a structured, machine-readable format.
• Right to Object: The right to object to processing of your personal information for direct marketing or legitimate interest purposes.

To exercise any of these rights, please contact us at the email address provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. You can manage your cookie preferences through your browser settings. Disabling certain cookies may impact the functionality of our Site. We use strictly necessary cookies for site operation, performance cookies for analytics, and functional cookies for remembering your preferences.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms, to protect your personal information in accordance with this Privacy Policy.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by posting the updated Privacy Policy on this page and updating the “Last Updated” date above. Your continued use of the Site or Services after any modifications constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through our contact form. We are committed to resolving any issues in a timely and transparent manner.